We ship only to the USA & Canada. We ship only to the USA & Canada. We ship only to the USA & Canada. We ship only to the USA & Canada.
Privacy Policy — AAF Couture
Your Trust, Our Priority

Privacy Policy

How we protect your information while you discover the art of handcrafted elegance.

At AAF Couture, we believe that trust is the foundation of every beautiful relationship — just like the intricate stitches that bind our garments. This Privacy Policy explains how we collect, use, and safeguard your personal information when you browse our collections, place orders via WhatsApp, or interact with our brand.

01

Information We Collect

When you place an order or contact us through WhatsApp, we may collect the following information to ensure a seamless and personalized experience:

  • Your full name and contact details (phone number, email address, shipping address)
  • Measurement and sizing preferences for custom tailoring
  • Order details, including product selections, customizations, and special requests
  • Communication history via WhatsApp for order coordination and styling support
  • Payment confirmation details (we do not store full payment card information)

We only collect information that is necessary to fulfill your order and provide the personalized service AAF Couture is known for.

02

How We Use Your Information

Your information is used exclusively to deliver the exceptional experience you deserve:

  • Process and fulfill your orders with precision and care
  • Provide personalized styling consultations and sizing guidance via WhatsApp
  • Coordinate shipping and delivery to your address in the USA or Canada
  • Share updates on your order status, new arrivals, or collection launches (only with your consent)
  • Improve our products and services based on your valuable feedback

We never sell, rent, or trade your personal information to third parties for marketing purposes.

03

Order Placement & WhatsApp Communication

All orders at AAF Couture are placed exclusively through WhatsApp. This allows us to offer the personal, one-on-one styling experience our brides deserve. When you message us on WhatsApp:

  • Your messages are handled directly by our styling team — no chatbots, no automation
  • We retain conversation history to ensure continuity in your styling journey
  • Your phone number is used solely for order-related communication
  • We do not share your WhatsApp contact with any external marketing platforms

By initiating a WhatsApp conversation, you consent to receiving order-related messages from AAF Couture. You may request to stop communications at any time.

04

Data Security & Protection

We treat your information with the same care and precision we apply to every hand-stitched garment. Our security measures include:

  • Secure storage of customer records with restricted access
  • Regular review of our data handling practices
  • Limited access to customer information — only authorized team members involved in order fulfillment
  • Compliance with applicable data protection regulations for USA and Canadian customers

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We continuously work to protect your data to the best of our ability.

05

Shipping & Third-Party Partners

To deliver your handcrafted pieces to the USA and Canada, we share necessary shipping information (name, address, contact number) with our trusted courier and logistics partners. This information is used solely for:

  • Processing customs documentation for international delivery
  • Tracking and updating you on your shipment status
  • Ensuring safe and timely delivery of your order

Our logistics partners are bound by confidentiality agreements and are prohibited from using your information for any purpose beyond delivery.

06

Your Rights & Choices

You have full control over your personal information. At any time, you may:

  • Request access to the personal data we hold about you
  • Ask us to correct or update inaccurate information
  • Request deletion of your data (subject to legal and order fulfillment obligations)
  • Opt out of promotional communications
  • Request a copy of your data in a portable format

To exercise any of these rights, simply contact us via WhatsApp or email at hello@aafcouture.com. We will respond within a reasonable timeframe.

07

Cookies & Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our collections. These tools help us:

  • Remember your preferences and improve site navigation
  • Analyze traffic patterns to enhance our offerings
  • Ensure our website displays correctly across different devices

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of our website.

Questions About Your Privacy?

We are here to help. If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us directly.

WhatsApp: +1 (312) 388-3693

Response Time: We typically respond within 24-48 hours.

08

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any significant changes will be communicated to you via WhatsApp or noted prominently on our website.

We encourage you to review this page periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Last Updated: June 2026

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Every stitch tells a story. Let us craft yours with the same care we protect your trust.

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